top of page

TERMS & CONDITIONS

warranty and product guarantee

At Ritchey Machine, we take pride in crafting high-quality products designed to meet your needs. To ensure the best experience for our valued customers, we provide the following warranty and product guarantee:

**1. Warranty Coverage:**
We offer a limited warranty on all our products, which covers manufacturing defects and faulty workmanship. This warranty extends to the original owner only.

**2. Conditions of Warranty:**
a. The warranty is valid only if the product is used for its intended purpose and is maintained according to the instructions provided.
b. Alterations, modifications, or repairs made by unauthorized parties will void the warranty.
c. The warranty does not cover damage caused by accidents, misuse, neglect, or normal wear and tear.
d. Proof of purchase may be required to validate warranty claims.

**3. Product Guarantee:**
We guarantee that our products are crafted with precision and care. However, this guarantee applies only if the product remains in its original condition as delivered by Ritchey Machine.

**4. Transferability:**
The warranty is non-transferable and applies only to the original owner of the product.

**5. Claim Process:**
a. To make a warranty claim, please fill out a contact form with details of the issue and proof of purchase.
b. Upon approval, we will either repair or replace the defective product, at our discretion.
c. Shipping costs associated with warranty claims are the responsibility of the customer.

**6. Exclusions:**
a. This warranty is the sole and exclusive warranty provided by Ritchey Machine, and no other warranties, expressed or implied, are provided.
b. Ritchey Machine shall not be liable for any incidental or consequential damages arising from the use or misuse of our products.

**7. Legal Rights:**
These terms and conditions do not affect your statutory rights as a consumer.

By purchasing our products, you agree to abide by these terms and conditions. If you have any questions or concerns regarding our warranty and product guarantee, please don't hesitate to contact us.

Thank you for choosing Ritchey Machine!

​WHOLESALE INQUIRIES

for questions regarding wholesale or shop builds please contact 

Thadritchey@gmail.com

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page